Last updated: 2026-03-12
In compliance with Article 22.2 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), Directive 2002/58/EC (ePrivacy Directive), and the guidelines of the Spanish Data Protection Agency (AEPD), Syncra Agency (hereinafter, "Syncra") provides information about the use of cookies on its platform.
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They allow the site to remember your actions and preferences over a period of time, so you don't have to re-enter them each time you visit the site or navigate from one page to another.
Syncra uses the following categories of cookies: (a) Strictly necessary cookies: essential for the operation of the platform. These include authentication session cookies (NextAuth session token), language preference cookies (NEXT_LOCALE), and CSRF security tokens. These cookies do not require consent and are deleted when you close your browser or when the session expires. (b) Preference cookies: store your user preferences, such as theme (light/dark), active organization, and dashboard configuration. Duration: 12 months. (c) Analytics cookies: we use Google Analytics (if configured) to collect information about how you use the platform, which pages you visit most frequently, and whether you receive error messages. These cookies help us improve the service. Duration: 24 months. (d) Third-party cookies: Stripe (payment processing) may install cookies necessary for fraud prevention and transaction security.
Strictly necessary cookies are installed based on the legitimate interest of the service provider (Art. 6.1.f GDPR) and the exemption in Art. 22.2 of the LSSI-CE. Preference, analytics and third-party cookies are installed only with your prior consent (Art. 6.1.a GDPR), which you can grant or deny through the cookie banner shown on your first visit.
Strictly necessary cookies: 'next-auth.session-token' (provider: Syncra, purpose: session authentication, duration: session); 'next-auth.csrf-token' (provider: Syncra, purpose: CSRF protection, duration: session); 'NEXT_LOCALE' (provider: Syncra, purpose: language preference, duration: 12 months). Preference cookies: 'theme' (provider: Syncra, purpose: visual theme, duration: 12 months); 'activeOrg' (provider: Syncra, purpose: selected organization, duration: session). Analytics cookies: '_ga' (provider: Google Analytics, purpose: user identification, duration: 24 months); '_gid' (provider: Google Analytics, purpose: user identification, duration: 24 hours). Third-party cookies: '__stripe_mid' (provider: Stripe, purpose: fraud prevention, duration: 12 months).
You can manage your cookie preferences in the following ways: (a) Cookie banner: when you first access the platform, a banner is displayed allowing you to accept or reject non-essential cookies. (b) Browser settings: you can configure your browser to block or delete cookies. Note that blocking strictly necessary cookies may prevent the platform from functioning correctly. Browser instructions: Chrome (chrome://settings/cookies), Firefox (about:preferences#privacy), Safari (Preferences > Privacy), Edge (edge://settings/privacy).
Some third-party cookies (Google Analytics, Stripe) may involve data transfers to servers outside the European Economic Area (EEA), primarily to the United States. These transfers are carried out under Standard Contractual Clauses approved by the European Commission and, where applicable, the EU-US Data Privacy Framework.
Syncra reserves the right to update this Cookie Policy to adapt it to legislative or technical changes. Any modification will be published on this page with the date of the last update.
For any inquiries about the use of cookies on our platform, you can contact us at: privacy@syncra.agency. Syncra Agency, Barcelona, Spain.